With this project, we intend to create a set of tools for initial and continuous VET learners on how to work as a virtual assistant, considering the job and business skills needed. A virtual assistant (VA) is a person who provides administrative, creative or technical support services to other business owners. By taking over recurring tasks and administrative work, they can free up time and offer flexibility to their client. Working as VA is not only for ICT specialists. They can be active in Marketing and Communication, in Tech, as well as in Art and recreational activities. The variety of tasks a VA can perform, ranging from low to high tech tasks, suggest that many profiles, not only ICT specialists, could benefit from this projects’ results.
In practice, we will create a MOOC, a course design material to include the MOOC and methods into a VET course, as well as tutoring and guidance tools for virtual assistants in the form of a tutoring chatbot, a set of introductory factsheets, and a practical toolbox.
The project’s results will be open to any learner wishing to develop their digital skills. In particular, managing data, information and digital content and creatively using digital technologies, as these are closely related to a VA’s tasks.
Project results:
- 1 pedagogical guide introducing what a virtual assistant is
- Descriptive factsheets on a Virtual Assistant’s work
- 1 MOOC to train future virtual assistants and current professionals wishing to consolidate their knowledge and skills in the 3 aspects of a virtual assistants’ work, including tools and tutorials followed with at least 350 learners registered
- 1 tutoring chatbot
- 1 set of guidance material for educators to adapt the MOOC and project results into a VET training course
These results will be available in 6 languages ((EN, FR, DE, ES, GR, PL)